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The Colombian government has decreed that all government or private-sector employees that can work from home, must work from home as a response to the Coronavirus Pandemic.

Despite the Coronavirus COVID-19 Pandemic, Cali Colombia based Invest Pacific says it expects 2020 to close with 13 significant new FDI deals

During 2019, Invest in Bogota (IIB), the city of Bogotá's investment promotion agency, supported 48 greenfield Foreign Direct Investment projects, its highest number for a calendar year since its institution in 2006.

For the second year in a row I had the opportunity to the Customer Experience Summit in Bogota, Colombia, organized by the Colombian BPO and Call Center Association now called BPro. This year, the 16th Customer Experience Summit also incorporated the 9th Annual Awards for...

Cali has become a strategic point for investment in Colombia’s services sector, earning the moniker “hometown of Corporations”, with more than 150 domiciled in the Valle de Cauca region, servicing national and international markets. The region has 4.7 million inhabitants and it...

The office, the Indian company’s first in Colombia and 15th location worldwide, will employe 200 people and serve as a "strategic LatAm center."

What are the challenges to face and the models of leadership that companies need to adopt and develop in order  to innovate and transform their interactions with clients in the digital era? Experts such as Mitch Lowe, co-founder of Netflix and now president of Movie Pass, Shep...

"We have a lot of noise in Colombia — I think it will explode in the next 24 months," says Raúl Rodríguez of NICE Systems.

"RPA is the cornerstone to this next wave of transformation," says Felix Massun, CEO of Latin America for Symphony Ventures.

On top of recruiting more employees, Convergys says it is aiming inspire workers to embrace a health-conscious and environmentally friendly lifestyle