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Guest Contribution: Real Collaboration Between Colombia’s BPrO & Jamaica’s JAMPRO

For the second year in a row I had the opportunity to the Customer Experience Summit in Bogota, Colombia, organized by the Colombian BPO and Call Center Association now called BPro. This year, the 16th Customer Experience Summit also incorporated the 9th Annual Awards for...
Posted On June 13, 2019
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Bogotá’s Habitel Hotel & Convention Center Ideal For Easy El Dorado International Airport Access

Bogotá is Colombia’s vibrant capital of 9 million people. Seat of the country’s government, home to many of Colombia’s most important businesses, and the setting for eclectic restaurants, nightlife, and cultural attractions, the capital city still suffers from some of the world’s...
Posted On April 9, 2019
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What Is Behind the Apparent Attempt to Squeeze Foreign Journalists out of Colombia?

EDITORIAL: In 2017 Colombia’s government signed a formal but controversial peace agreement with the country’s FARC rebel group. In the agreement, the government committed to extensive reintegration efforts, protection for community leaders, and for residents of rural areas that...
Posted On September 3, 2018
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Colombia and the U.S. Still Have No Double Taxation Treaty: How Does This Affect You?

In an effort to simplify how business is conducted (and taxes are assessed), many national governments enter into legal agreements designed to clarify the law and mitigate double taxation. The ultimate goal of these agreements is to encourage economic activity and investment...
Posted On July 2, 2018
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donald trump outsourcing RPA automation BPO
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Outlook 2017: Outsourcing Providers and Customers Must Adapt to an Evolving World

Customers and providers that adopt the “as a service” model will find themselves relatively insulated from political winds.
Posted On January 24, 2017
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bancolombia medellin
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Bancolombia’s 12 Wishes for 2017

Bancolombia believes that "Colombia is bottoming out" and 2017 will bring a "more favorable macroeconomic environment."
Posted On December 28, 2016
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eeb bogota colombia penalosa
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Ahead of Vote, Bogotá City Council Debates Mayor’s Plan to Sell EEB Shares for $1.4 Billion USD

Mayor Enrique Penãlosa wants to raise some $1.35 billion USD for transportation projects, but he is facing strong opposition from labor and the Social Party of National Unity.
Posted On October 28, 2016
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Colombian American Chamber of Commerce
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Editorial: Our Relationship with the United States – Keep Going Forward

AmCham executive director Camilo Reyes Rodríguez praises recent progress in Colombia/U.S. relations and calls for looming tax reform to attend to the concerns of companies.
Posted On August 10, 2016
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Trinidad & Tobago Breaks Through Into Top Tier Of Global Services Destinations

The global landscape for service delivery, whether Business Process Outsourcing (BPO) or in-house shared services is never static. Global executives in the process of short-listing locations are unwise to simply return to the default choices of a decade ago. Things change. There...
Posted On March 9, 2016
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International Tax Lawyer Adrian Rodriguez Answers Critical Questions On Colombia’s Tax Law

Editor’s note: Adrian Rodriguez, partner with the international law firm Lewin & Wills, has graciously allowed Finance Colombia to reprint the answers he prepared for a professional symposium for the benefit of our readers. Mr. Rodriguez may be contacted at the above links....
Posted On January 17, 2016
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