Nearly two million passengers flew in Colombia during an 11-day period that coincided with Semana Santa, or Holy Week, according to Colombia’s aviation regulator.
From April 6 through April 16, according to Aerocivil, some 1.97 million people moved through the nation’s airports, including more than 196,000 who traveled by air on Easter Sunday. Today on April 17, historically another high-traffic day for transit, almost 216,000 more people are expected to fly.
Aerocivil maintained an larger-than-normal customer service presence in airports across Colombia, including Bogotá, Cali, Medellín, Pasto, and Popayan, to manage the increased volume. It received an average of 18 complaints per day during the Semana Santa period, reporting an overall total of 198. This was less than half of the 45-per-day average over the same time frame in 2016, according to the agency.
“It leaves us very satisfied because there is confidence on the part of the users as far as air safety,” said Alfredo Bocanegra Varón, head of Aerocivil.