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Had the airline simply made Ms. Casanova whole, this case would not exist. However, the fact that Avianca chose to battle a $1,500 USD refund all the way to Colombia’s supreme court suggests a new, more hostile attitude towards the same passengers it once coddled.

With these new twice weekly flights, Wingo will now operate four direct routes from Medellín, the other destinations being Cancún, Bogotá and México City.

Since February 2021 when OAG resumed its post-pandemic punctuality measurement, Viva remains the most punctual airline in Colombia with a weighted average of 94.9%, between February and May of this year, continuing a 3-year run.

The takeaway from this seems to be: Always check carefully the presented fares before accepting a trip. If something doesn’t seem right, or if there are surcharges that don’t coincide with the trip starting point or destination, the traveler is wise to understand available...

Viva has recently added Orlando flights to its Miami flights in the US, and increased flights between Medellín, Colombia and Miami to four daily, up from one daily round trip. The carrier has also launched flights to México City and Cancún.

Dr. Emily Pieracci of the CDC told US News Outlet NPR that during 2020, the CDC discovered over 450 cases of dogs arriving to the US from certain countries with false vaccination certificates, prompting the agency to issue the emergency order.

Viva recently inaugurated direct routes to Mexico City from Bogotá, and to Cancun from Medellín with four and three weekly flights, respectively. Similarly, in early August it will begin operations to Mexico City from Medellín, with four flights a week.

Travelers presenting COVID symptoms are still prohibited from flying, and travelers, foreign & domestic must report any symptoms to Colombian authorities. Masks must still be worn at all times in airports and commercial aircraft. Travelers to destinations from Colombia must...

Please be advised that currently, routine passport processing in the United States can take 10-12 weeks.  If you need a passport in less than 10-12 weeks due to international travel plans, you can pay an additional $60 fee to expedite your passport, which will shorten the...

With the deployment of operations to new national and international destinations this year, the airline will operate 26 routes to 12 domestic destinations and seven international routes to five destinations that include Peru, Mexico and the United States. Viva estimates that as a...