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Viva has simultaneously trolled Spirit and offered discounted flights to stranded travelers with a 20% discount on Viva flights out of Florida through August 8 by using this promo-code:

Just days after reporting a $287.9 million USD quarterly loss, Spirit Airlines gate and ticketing staff are overwhelmed and unable to deal with the thousands of frustrated passengers, many of whom have been stranded in airports beyond 24 hours.

Viva Air CEO Felix Antelo, a native of Argentina himself, has stated publicly that the airline expects to connect North & South America “from Buenos Aires to New York” through its Medellín hub.

The Cancún destination adds to Wingo’s route network to and from Cali, already connecting Panamá City, San Andrés, Cartagena, and Bogotá with 26 weekly flights from Colombia’s third largest city.

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The Cali route joins the Bogotá – Orlando route already operated by the airline, with more than 5 weekly frequencies & 6,000+ seats, from Bogotá to Orlando.

Had the airline simply made Ms. Casanova whole, this case would not exist. However, the fact that Avianca chose to battle a $1,500 USD refund all the way to Colombia’s supreme court suggests a new, more hostile attitude towards the same passengers it once coddled.

With these new twice weekly flights, Wingo will now operate four direct routes from Medellín, the other destinations being Cancún, Bogotá and México City.

Since February 2021 when OAG resumed its post-pandemic punctuality measurement, Viva remains the most punctual airline in Colombia with a weighted average of 94.9%, between February and May of this year, continuing a 3-year run.

The takeaway from this seems to be: Always check carefully the presented fares before accepting a trip. If something doesn’t seem right, or if there are surcharges that don’t coincide with the trip starting point or destination, the traveler is wise to understand available...