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"We've reached a head count of 150 employees, and the plan for us is to be 300-plus by the end of the calendar year," said Tushar Sharan of HGS.

"HGS believes that the new hub in Barranquilla will act as a catalyst to significantly scale its CX capabilities for its expanding multilingual client base globally."

"More than customer experience, we have to be people-centered, and this is an opportunity to give people that space to meet again on all the motivational topics and share experiences."

The 21st CX Summit will take place at the Hotel Hilton Cartagena May 10 & 11.

Alorica currently has approximately 350 employees in its first Cali, Colombia center, with a capacity to grow to 600 seats.

Ryan, founder of both Ad Hoc Communications & The CX Blockchain Institute, was in Cartagena for Bpro's 2022 CX Summit.

TaskUs is opening its Cali, Colombia location this month, though employees will begin working remotely. Once open, TaskUs says the site will offer recreation and relaxation areas, collaborative spaces and fun zones with gaming equipment and kiosks. The company is actively hiring...

Finance Colombia readers receive special discounts by using the code FINCOL at registration for the only event focused on helping you optimize your investments in communications and customer experience systems, services, and architectures.

Unisys Corporation (NYSE: UIS) today announced that Bancolombia (NYSE: CIB) has selected Unisys to support the bank’s digital transformation. Unisys will provide secure digital workplace service capabilities supporting more than 24,000 employees, including a help desk that...

The retail giant plans to hire 400 people by the end of October and reach 600 employees by the end of the year.