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The new Medellín facility is in addition to two TaskUs facilities in Cali, Colombia.

Alorica currently has approximately 350 employees in its first Cali, Colombia center, with a capacity to grow to 600 seats.

TaskUs opened its first Colombian operations during the height of the COVID Pandemic, but has now cut the opening ribbon on its Cali physical location.

The 2023 CX Summit will be in Cartagena again, the 10th and 11th of May.

Asurion is expected to create more than 1,500 local full-time jobs within 2021 for candidates with a high proficiency in Spanish and English in positions as technical support customer care and sales representatives, with additional human resources, operations, training, and...

TaskUs is opening its Cali, Colombia location this month, though employees will begin working remotely. Once open, TaskUs says the site will offer recreation and relaxation areas, collaborative spaces and fun zones with gaming equipment and kiosks. The company is actively hiring...

Alleged members of the “Los Call Center” crime gang that operated throughout Colombia's "Eje Cafetero" coffee growing region prosecuted for over $1.4 million USD of credit card fraud

The Colombian government has decreed that all government or private-sector employees that can work from home, must work from home as a response to the Coronavirus Pandemic.

Teleperformance has announced an urgent need for 4,000 English, Portuguese and French bilingual agents in Colombia to work from home, despite the Coronavirus Pandemic.

Finance Colombia readers receive special discounts by using the code FINCOL at registration for the only event focused on helping you optimize your investments in communications and customer experience systems, services, and architectures.