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//contact center
TaskUs
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Stephan Daoust, Darryl Hill Explain TaskUs’ Choice of Medellín’s Punto Clave for New Facility

TaskUs succeeds by prioritizing locations convenient to employees so that people can grow careers without relocating.
Posted On May 20, 2025
, By Loren Moss
TaskUs Medellín Ribbon Cutting (photo: Loren Moss)
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TaskUs Opens 400-Seat Contact Center In Medellín’s Ruta-N

The new Medellín facility is in addition to two TaskUs facilities in Cali, Colombia.
Posted On August 7, 2024
, By Loren Moss
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A Year In, Alorica Happy About Its Choice of Cali, Colombia For New CX Outsourcing Site

Alorica currently has approximately 350 employees in its first Cali, Colombia center, with a capacity to grow to 600 seats.
Posted On October 11, 2022
, By Loren Moss
Beatriz Viveros, TaskUs Senior Recruitment Manager for Latin America.
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TaskUs Says Respect & Location Strategy Key To Success Of Its Cali, Colombia Contact Center

TaskUs opened its first Colombian operations during the height of the COVID Pandemic, but has now cut the opening ribbon on its Cali physical location.
Posted On October 5, 2022
, By Loren Moss
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Bpro’s Bigger, Better Customer Experience Summit Moves To Cartagena For 2022

The 2023 CX Summit will be in Cartagena again, the 10th and 11th of May.
Posted On May 17, 2022
, By Loren Moss
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Asurion Opens 1500 Seat Tech Support Center In Bogotá

Asurion is expected to create more than 1,500 local full-time jobs within 2021 for candidates with a high proficiency in Spanish and English in positions as technical support customer care and sales representatives, with additional human resources, operations, training, and...
Posted On June 14, 2021
, By Loren Moss
Photo courtesy: TaskUs / Invest Pacific
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Customer Experience BPO TaskUs Expands To Cali, Colombia

TaskUs is opening its Cali, Colombia location this month, though employees will begin working remotely. Once open, TaskUs says the site will offer recreation and relaxation areas, collaborative spaces and fun zones with gaming equipment and kiosks. The company is actively hiring...
Posted On March 10, 2021
, By Loren Moss
Alleged members of the “Los Call Center” crime gang prosecuted for over $1.4 million USD of credit card fraud
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Colombian Prosecutors Break Up “Los Call Center” Credit Card Mafia

Alleged members of the “Los Call Center” crime gang that operated throughout Colombia's "Eje Cafetero" coffee growing region prosecuted for over $1.4 million USD of credit card fraud
Posted On December 1, 2020
, By Loren Moss
1

Colombian Government Makes Work-From-Home The Law For All Public & Private Companies Whenever Possible

The Colombian government has decreed that all government or private-sector employees that can work from home, must work from home as a response to the Coronavirus Pandemic.
Posted On June 1, 2020
, By Loren Moss
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Teleperformance Seeks To Hire 4,000 Bilingual Agents in Colombia Despite Coronavirus

Teleperformance has announced an urgent need for 4,000 English, Portuguese and French bilingual agents in Colombia to work from home, despite the Coronavirus Pandemic.
Posted On April 27, 2020
, By Loren Moss
12

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