Asurion Opens 1500 Seat Tech Support Center In Bogotá

Global tech care company Asurion recently announced it is opening a new technical support and customer service center in Bogota to offer round-the-clock tech support for phones and smart home devices.

Asurion is expected to create more than 1,500 local full-time jobs within 2021 for candidates with a high proficiency in Spanish and English in positions as technical support customer care and sales representatives, with additional human resources, operations, training, and support positions within 2021.

Charity Chavez is Asurion’s Director of Operations in Colombia.

The hiring, which began in April, is part of a global push to accommodate Asurion’s continued growth in the tech services industry. Employees will work on-site in the second half of 2021, with safety and social distancing guidelines and protocols in place in accordance with the recommendations of the World Health Organization, the Colombian Ministry of Health, the District Health Office and the Colombian Government.

“We are excited to expand our operations to Bogota, Colombia, which will help us attract additional talent to our teamwork as the global demand for tech help continues to grow. We look forward to becoming a part of the Bogota community,” said Charity Chavez, Asurion Director of Operations in Colombia.

Asurion’s new home in Bogota will be in the C26 office building located on Calle 26# 85b-09 between Avenida Ciudad de Cali and Avenida Boyaca in the Salitre area of the city, near the El Dorado International Airport. The location also provides additional office space to accommodate future growth.

“This customer care center will be the largest of our customer care centers across the globe,” said Chavez.

Asurion has more than 22,000 employees worldwide. Bogotá offers significant accessibility that aligns with the customer service approach and the promise to help make technology accessible to Asurion customers. Furthermore, the development and growth of the city generates favorable conditions for workers as well as providing a privileged location with important access roads and public transportation.

To learn more about Bogota job opportunities at Asurion, visit careers.asurion.com/bogota.