Tag

The 2023 CX Summit will be in Cartagena again, the 10th and 11th of May.

'The BPRO event will encapsulate the strength of Colombia's outsourcing sector, I cannot wait to take part.' said Peter Ryan

Colombia obtained a rating of 90.9%, gaining first place in the index, followed by India, Bulgaria, South Africa, and El Salvador.

So far, the BPO firms, including Teleperformance, Sykes, Sutherland, Sitel, Outsourcing S.A., One Link BPO, IGT Solutions, Emtelco and Alorica have hired over 3,500 Venezuelans as part of their combined workforce of approximately 85,000 in Colombia.

After the close of last month’s Customer Experience Summit organized by outsourcing industry association BPro (formerly ACDECC), the association announced the signing of trade agreements for approximately USD $8.2 million dollars between buyers and sellers of contact center and...

For the second year in a row I had the opportunity to the Customer Experience Summit in Bogota, Colombia, organized by the Colombian BPO and Call Center Association now called BPro. This year, the 16th Customer Experience Summit also incorporated the 9th Annual Awards for...

With just over a month to go, the Digital Transformation Andes Summit, held at the Habitel Hotel & Convention Center in Bogotá near the El Dorado International Airport has announced exciting new speakers relevant to executives charged with making key strategy and IT decisions...