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Global contact center outsourcer Sykes has developed an artificial intelligence (AI) powered recruitment tool to evaluate the level of English for candidates who apply for bilingual customer service positions.

Last week Accenture (NYSE: ACN) opened its first NanoLab in Ruta-N in Medellín. The NanoLab will immerse local Accenture customers in the latest emerging technologies, including artificial intelligence, extended reality, quantum computing, robotics, cybersecurity, blockchain,...

During his visit to Seoul, South Korea, the Deputy Minister of Digital Economy From MinTIC, Colombia’s Ministry of Information & Communications Technogy, Jehudi Castro Sierra, met with his South Korean counterpart Won Ki Min. Won also serves as the head of Artificial...

Sophia was the star of Andicom 2018, taking the stage to discuss artificial intelligence's impact on business and society.

Sophia the Robot made her second appearance in as many months in Colombia, this time making her Cartagena debut during Andicom 2018.

Sophia will speak during an event at Pontificia Bolivariana University for her debut appearance in South America.

The chapter will be led by the recently established Digital Americas Pipeline Initiative (DAPI) in Medellín.

Frank Casale, founder of the Institute for Robotic Process Automation and Artificial Intelligence (IRPA AI), has a new endeavor. He is the CEO of the Digital Americas Pipeline Initiative (DAPI), an effort to train new talent for the automation and artificial intelligence space as...

About 80% of the sum will be devoted to operations in Colombia with the remainder going to holdings in Panama, Guatemala, and El Salvador.

"The conversational AI space is exploding," says Alex Terry, CEO of Conversica.