Colombia Touts Tourism Growth Amidst Overwhelmed Airports and Infrastructure Concerns

The Colombian government has announced a significant uptick in international tourist arrivals for June 2025, continuing a positive trend for the nation’s tourism sector. However, this reported success is shadowed by growing concerns over the capacity of the country’s main international airports to handle the influx, with travelers facing severe delays and official warnings of inadequate resources for immigration processing.

According to data from Migración Colombia, analyzed by the Ministry of Commerce, Industry and Tourism (MinCIT), Colombia saw 367,585 non-resident foreign visitors in June 2025. This figure marks a 2.1% increase compared to the 359,923 arrivals in June 2024 and a more substantial 12.2% rise from June 2023.

The United States remains the largest source of visitors, accounting for 31% of all arrivals. The government also highlighted significant year-over-year growth from other key markets in June, with a 23% increase in visitors from Brazil, 19% from Spain, and 11.6% from Mexico.

Bogotá’s El Dorado International Airport remains the primary port of entry, receiving 37.2% of international visitors. Medellín’s José María Córdova International Airport followed with 26%, and Cartagena’s Rafael Núñez International Airport accounted for 16.7%.

Despite a slight 1.9% decrease in overall air traffic in May 2025, international air travel grew by 5.8% compared to the same month in the previous year. Between January and May 2025, Colombian airports handled 22.3 million passengers, with 9.7 million on international flights, representing a 2.3% increase over the same period in 2024.

The hotel sector has also shown modest gains. According to the national statistics agency, DANE, hotel occupancy reached 47.3% in May 2025, a slight increase of 0.7 percentage points from May 2024. Bogotá led with a 58.7% occupancy rate, followed by San Andrés at 57.3% and Cartagena at 56.6%.

Infrastructure Under Strain

The celebratory tone of the government’s announcement is at odds with the reality on the ground at the nation’s key airports. As reported by Finance Colombia, the national government’s failure to adequately staff and resource Migración Colombia is leading to critical bottlenecks and processing delays of several hours for both arriving and departing passengers. This issue has become particularly acute at Medellín’s José María Córdova International Airport, which serves the country’s second-largest city and a major tourist hub. Read the full Finance Colombia article here: Medellín’s Mayor Says Colombian Government Ignoring Offers to Help Solve Overcrowding at International Airport.

These operational failures have prompted sharp criticism from prominent public figures, who warn that the country’s image and economic potential are being undermined.

Former Vice President Sounds Alarm Over Airport Crisis

In a strongly worded letter dated July 31, 2025, former Vice President and former Minister of Foreign Affairs, Marta Lucía Ramírez, addressed the heads of the Ministry of Foreign Affairs, Aeronáutica Civil (the Civil Aeronautics authority), and Migración Colombia, calling for urgent measures to address the “inefficiency, illegality, and discrimination in the immigration processes” at José María Córdova International Airport.

Former vice president Marta Lucía Ramírez. Photo: Twitter.

Ramírez highlighted that extensive queues and “unjustified delays” during the recent ColombiaModa fashion event created “operational trauma” and negatively impacted travelers’ experiences. She expressed deep concern that with Medellín’s world-renowned Feria de las Flores (Festival of the Flowers) approaching, a cornerstone of the region’s tourism calendar, the situation threatens the economic dynamism of the entire department of Antioquia.

The former Vice President’s letter underscores that as a member state of the International Civil Aviation Organization (ICAO), Colombia is obligated to provide agile, secure, and efficient immigration processes without discrimination. She pointed out the irony of the government’s efficient BIOMIG system for Colombian citizens, which, while commendable, creates a choke point for international tourists who are not eligible to use it.

Ramírez called for an immediate increase in immigration personnel, the implementation of new technologies to expedite passenger flow, and a guarantee of dignified and timely service for all visitors. She also noted that her call for more staffing comes as the immigration authority has recently seen two increases to its personnel roster.

The letter concludes with a warning that the persistent issues could be perceived as a “deliberate policy of the National Government to harm Antioquia,” a perception that she argues could damage institutional cohesion. The letter was also copied to the Ministry of Commerce, Industry and Tourism, the Ministry of Transportation, the Governor of Antioquia, and the Mayor of Medellín.

Below is the full (translated) text of former Vice President Marta Lucía Ramírez’s letter:

Marta Lucía Ramírez de Rincón, Bogotá, July 31, 2025

To: Rosa Yolanda Villavicencio Mapy, minister of foreign affairs of the Republic of Colombia

Brigadier General (r) José Henry Pinto Rodríguez, general director of the Civil Aeronautics Authority

Gloria Esperanza Arriero López, general director of Migración Colombia

Subject: Urgent request for measures to guarantee efficiency, legality, and non-discrimination in the immigration processes at José María Córdova International Airport for any flight arriving from abroad.

Copied to: Diana Marcela Morales Rojas, minister of commerce, industry, and tourism

María Fernanda Rojas, minister of transportation

Andrés Julián Rendón Cardona, governor of the Department of Antioquia

Federico Andrés Gutiérrez Zuluaga, mayor of Medellín

With the proximity of the Feria de las Flores, an emblematic event of the Paisa culture and great relevance for national and international tourism, I respectfully address Migración Colombia and the competent authorities to express our deep concern about the current conditions of the immigration process at the José María Córdova International Airport.

In recent weeks, extensive queues and unjustified delays have been reported, which affected attendance at ColombiaModa with multiple situations of delay, passenger discrimination, and inefficiency, evidencing the operational trauma in immigration controls.

This situation directly affects the experience of travelers, deteriorates the country’s image, and puts at risk the economic dynamism generated by tourism and business in Antioquia, a department that, like all others, needs and deserves the support of all institutions belonging to the national government, especially when it is the second source of tax revenue for the Nation.

As a member state of the International Civil Aviation Organization (ICAO), Colombia is committed to complying with the international standards established in the Convention on International Civil Aviation, signed in Chicago in 1944 and approved by Law 12 of 1947. These standards recommend that States guarantee agile, safe, and efficient immigration processes without any discrimination between foreigners and nationals arriving on flights from abroad, which must be anticipated and resolved, especially at airports with high passenger traffic.

Likewise, Decree 1294 of 2021 establishes that the Civil Aeronautics Authority must adjust its operation to ICAO procedures to ensure safe, efficient, and responsible civil aviation. Law 336 of 1996, in its article 2, states that the protection of users is an essential priority of the transportation system, and article 68 recognizes air transport as an essential public service. Additionally, Article 9 of Law 105 of 1993 underscores the obligation of authorities to guarantee efficiency and quality in the provision of public services, which includes immigration processes at international airports.

In this context, it is important to highlight that the BIOMIG system has proven to be an efficient and agile tool for the immigration control of previously registered Colombian citizens. Its operation has been exemplary and represents a model of modernization that must be maintained, promoted, and reinforced. However, by not being available to international tourists, a bottleneck is created in the lines intended for foreigners, which aggravates congestion and negatively affects the perception of the country as a pleasant tourist destination.

Therefore, we make an urgent call to Migración Colombia to:

• • • Reinforce its operation at the Rionegro airport by increasing personnel at immigration control points. Taking into account, among other things, that this institution has been the subject of two recent increases in its staff.
    • Implement technologies that speed up the flow of international passengers, including, among others, expanding and promoting the use of systems such as BIOMIG for nationals and exploring similar alternatives for frequent foreign travelers.
    • Guarantee efficient, dignified, and timely attention for all visitors, without distinction of nationality.

It is essential to prevent this situation from being interpreted as part of a deliberate policy of the National Government to harm Antioquia, a perception that could affect institutional cohesion and the complementarity between the different state institutions, as provided by the national constitution.

We trust in the commitment of the authorities to ensure that Colombia continues to be a welcoming, competitive, and respectful destination of international standards.

Sincerely,

Marta Lucía Ramírez de Rincón, former vice president of the Republic of Colombia, former minister of foreign affairs, former minister of foreign trade

Cartagena’s Rafael Nuñez International Airport is stretched beyond capacity, with passengers lacking adequate seating. Photo credit: Loren Moss.