Tag

These winners stood out for their commitment to excellence in customer experience and innovation in the BPO sector.

"...and I say it once and for all, in projects of law that generate FORCED INVESTMENT in the private financial system of Colombia" - President Gustavo Petro

CX Summit 2024 will highlight the "importance of trust in customer relationships, from transparency in communication to the consistent delivery of quality products and services."

"Innovation is hard — it’s not easy — but the results of innovation are tremendous," says Hitendra Patel of the IXL Center.

"More than customer experience, we have to be people-centered, and this is an opportunity to give people that space to meet again on all the motivational topics and share experiences."

Ricardo Duran talks about Outsourcing SAS, its position in the marketplace, and its secret sauce for success as a boutique provider.

The 21st CX Summit will take place at the Hotel Hilton Cartagena May 10 & 11.

According to Shaw, Ultra Air is of to a fast start, already capturing a 5% market share in its first quarter of operation.

Ryan, founder of both Ad Hoc Communications & The CX Blockchain Institute, was in Cartagena for Bpro's 2022 CX Summit.

Cali-based telephony startup, WeKall, made a big splash as a major sponsor of the CX Summit in Cartagena.