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Bpro's CX Interaction Awards 2025 recognizes the region's top outsourcing firms and shared services operations.

These winners stood out for their commitment to excellence in customer experience and innovation in the BPO sector.

CX Summit 2024 will highlight the "importance of trust in customer relationships, from transparency in communication to the consistent delivery of quality products and services."

The 21st CX Summit will take place at the Hotel Hilton Cartagena May 10 & 11.

TaskUs opened its first Colombian operations during the height of the COVID Pandemic, but has now cut the opening ribbon on its Cali physical location.