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Bpro's CX Interaction Awards 2025 recognizes the region's top outsourcing firms and shared services operations.

Ricardo Duran talks about Outsourcing SAS, its position in the marketplace, and its secret sauce for success as a boutique provider.

Concentrix joins other CX BPOs in Medellín like Teleperformance, Konecta, Webhelp/Onelink, and UPS.

Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some of the most knowledgeable experts in business share their insights.