Tag

After the close of last month’s Customer Experience Summit organized by outsourcing industry association BPro (formerly ACDECC), the association announced the signing of trade agreements for approximately USD $8.2 million dollars between buyers and sellers of contact center and...

With just over a month to go, the Digital Transformation Andes Summit, held at the Habitel Hotel & Convention Center in Bogotá near the El Dorado International Airport has announced exciting new speakers relevant to executives charged with making key strategy and IT decisions...

The one-day event will be held at the Grand Hyatt Hotel on October 24 with the theme of “Building the Future of Intelligent Companies."

What are the challenges to face and the models of leadership that companies need to adopt and develop in order  to innovate and transform their interactions with clients in the digital era? Experts such as Mitch Lowe, co-founder of Netflix and now president of Movie Pass, Shep...