Colombia Enlists Mobile Carriers to Block Extortion Calls From Prisons

ICT and Justice ministries push Claro, Tigo, WOM on jail phones

Colombia’s Information and Communications Technology Minister, Alexandra Falla Zerrate, and Justice and Law Minister Iván Cancino González met in Bogotá on Monday, August 24, 2026, with representatives from Claro, the Colombian unit of Mexico’s América Móvil (NYSE: AMX), Tigo, the local brand of Luxembourg-based Millicom International Cellular (NASDAQ: TIGO), WOM and other mobile carriers to define measures for blocking unauthorized cell phone communications from the country’s prisons. The meeting is the government’s latest attempt to stop inmates from using contraband phones to order extortion and coordinate other crimes from behind bars.

The talks were convened by the Ministerio de Tecnologías de la Información y las Comunicaciones (Ministry of Information and Communications Technology, or MinTIC) and the Ministerio de Justicia y del Derecho (Ministry of Justice and Law, or MinJusticia) to review measures already in place to restrict illegal signals inside penitentiary facilities and to identify the technical, legal and operational obstacles that remain unresolved.

“Our purpose is clear: authority to shut the door on crime, technology in the service of security, and results that protect the peace of mind of Colombians,” Cancino told La FM after the meeting. He said the working group reviewed what has already been done, the current state of measures restricting unauthorized communications in penitentiary facilities, and the technical and operational challenges still to be resolved.

Representatives of the mobile carriers raised concerns and proposals about the measures under study and said they were willing to work with authorities, according to MinTIC. The ministries have not detailed what a new blocking mechanism would look like; officials said specifics would be announced in the coming days once technical evaluations with the carriers are complete.

The problem long predates Monday’s meeting. In January 2026, Instituto Nacional Penitenciario y Carcelario (National Penitentiary and Prison Institute, or INPEC) director Col. Daniel Gutiérrez told Noticias RCN, in comments reported by Infobae, that none of the 16 nationally run prisons equipped with signal jammers were effectively blocking illegal signals: six were nominally active but not generating a working block because they ran on 12- to 15-year-old GSM-era technology unable to keep pace with 4G and 5G networks, and the other 10 were entirely out of service. Gutiérrez also said a signal-blocking trial at the maximum-security wing in Cómbita, Boyacá, left the state facing more than $50 billion COP in fines after the jamming disrupted legitimate cell service for nearby residents — a preview of the balance regulators must strike between blocking prison communications and protecting service for law-abiding Colombians nearby.

The stakes were underscored in July 2026, when Colombia’s Fiscalía General de la Nación (Attorney General’s Office, or Fiscalía) charged 17 people, including five INPEC guards, with extortion tied to a scheme run from the El Barne maximum-security prison in Cómbita, according to Vanguardia, citing Agencia EFE. Prosecutors said the guards allowed cell phones and other contraband into the prison so inmates could call victims across several departments and demand payment on behalf of armed criminal structures. Finance Colombia has previously reported on the pattern: a scheme run by the Satanás gang, whose imprisoned leader and members kept extorting Bogotá residents with smuggled phones even after signal jammers were installed, since many of the devices had been pulled from service due to obsolescence or court orders won by nearby residents whose own legitimate calls the jammers had blocked.

The National Police and National Army are also taking part in the effort, MinTIC said, working alongside the ministries and carriers to prevent criminal structures from continuing to direct operations from inside penitentiary facilities. The working group left commitments to keep advancing solutions that strengthen communications control in and around Colombia’s prisons, though the government has yet to say when any new blocking mechanism will take effect.

Headline photo: Ministers Alexandra Falla Zerrate and Iván Cancino González meet with mobile carrier representatives at MinTIC headquarters in Bogotá. (Photo courtesy MinTIC)