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//ICT
ICMI Founder Brad Cleveland
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ICMI Founder Brad Cleveland at Bpro’s CX Summit: Why Better Customer Service Costs Less, Not More

At BPrO’s CX Summit in Cartagena, ICMI founder Brad Cleveland tells Finance Colombia why AI shouldn’t repeat the IVR era’s mistakes
Posted On June 13, 2026
, By Loren Moss
Ana Karina Quessep, President of Bpro
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Emtelco, Konecta, and Emergia Lead the Winners at BPrO’s 2026 Interaction Awards 2026

BPrO’s 16th Interaction Awards honor Colombia’s top BPO, CX, and shared-services operators, led by Emtelco, Konecta, and Emergia.
Posted On June 13, 2026
, By Loren Moss
CINTEL's Manuel Martinez (left)0 with the EU's François Roudié.
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European Union Joins ANDICOM 2026 As Guest Of Honor

The European Union joins ANDICOM 2026 as guest of honor, highlighting its 22% share of Colombia's tech FDI and a focus on AI development.
Posted On April 16, 2026
, By Loren Moss
WOBI comes to Medellín
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Medellín Convenes Global Leaders for WOBI AI and Business Transformation Summit

Medellín hosts the second WOBI on AI summit, featuring leaders from Tesla and INSEAD to discuss strategic leadership and automation.
Posted On April 15, 2026
, By Loren Moss
CX Summit
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BPrO Hosts CX Summit 2026 in Cartagena to Address AI in Customer Experience & BPO Services

BPrO’s CX Summit 2026 in Cartagena explores how AI and empathy redefine the global service export market and Colombia’s 3.5% GDP contribution.
Posted On April 14, 2026
, By Loren Moss
DJI Mavic Air 2 courtesy DJI
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Colombia Tightens Rules for Bringing Drones into the Country Over Security Concerns

Colombia's defense minister said there have been 162 drone attacks against security forces in the past year alone.
Posted On March 10, 2026
, By Jadin Samit Vergara
Cisco gigabit switches. Photo © Loren Moss
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Ookla: Claro Fastest Mobile Carrier in Colombia, But Movistar Fastest Fixed ISP

Claro also offered the best metrics for latency, jitter, and packet loss; important for gamers and real-time applications.
Posted On March 2, 2026
, By Loren Moss
If found in violation, Worldcoin may face significant penalties, including the suspension of its operations in Colombia
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Colombia Orders Immediate, Definitive Closure of Worldcoin Operations

The foundation and company were founded by tech billionaire Sam Altman, and pay people small amounts of cryptocurrency to scan their eyes and create a unique, identifiable record.
Posted On October 28, 2025
, By Loren Moss
Gerardo Aristizábal.
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Registry.co Takes Over As Operator of Colombia’s .CO Internet Top Level Domain

The new operator will be responsible for operating the .CO domain for at least the next 10 years.
Posted On October 21, 2025
, By Editorial Staff
EPM_EnajenacionUNE.
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EPM Begins Process To Divest UNE Shares

Millicom and EPM amended their agreement, adding a put option for EPM and extending the Public Property Protection Clause to December 31, 2026.
Posted On October 15, 2025
, By Loren Moss
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