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"Innovation is hard — it’s not easy — but the results of innovation are tremendous," says Hitendra Patel of the IXL Center.

"We've reached a head count of 150 employees, and the plan for us is to be 300-plus by the end of the calendar year," said Tushar Sharan of HGS.

The New Braunfels, Texas-based company, which employs nearly 50,000 people across 13 countries and already has an office in Cali, expects to launch its Medellín location in September.

"HGS believes that the new hub in Barranquilla will act as a catalyst to significantly scale its CX capabilities for its expanding multilingual client base globally."

Somos Internets plans to use the funds to improve current infrastructure, enhance product offerings, and expand to new areas of the country, including Bogotá.

Colombia’s fashion week and the nation’s premier textile event are expected to bring more than 30,000 visitors to Colombia's second largest city.

"More than customer experience, we have to be people-centered, and this is an opportunity to give people that space to meet again on all the motivational topics and share experiences."

“We’re happy to have partnered with AVCOM, whose knowledge of the audio market in the territory is second to none," said Dom Harter of Optimal Audio.

From Medellín, the company anticipates that it will continue to advance its work of providing digital transformation solutions, including AI and robotic process automation (RPA) tools.

"We’re creating strategies for innovation, technology, and new ways of designing 4.0 technology to reach citizens from the farthest, most depressed, and most violent districts," said Juan Camilo Mergesh.