TaskUs Opens New Operations Center in Medellín and Surpasses 4,000 Jobs in Colombia

TaskUs, Inc. (Nasdaq: TASK), a global company providing digital services and customer experience solutions, continues to invest in Colombia as a strategic hub in Latin America. Yesterday, the company celebrated the launch its fourth site in the country—and second in Medellín—called The Eternal Spring. Located in the centrally located Punto Clave shopping mall, the site began operations in August 2024 and has already created more than 2,000 direct jobs.

“We are thrilled to expand our footprint in Medellín, a city known for its innovation and talent,” said Rubén Orozco, Vice President of Operations at TaskUs Colombia.

“At TaskUs, we are deeply committed to the growth and development of our people. Our investment in learning goes beyond current roles—we equip both emerging and established leaders with the skills needed to advance in their careers. Additionally, we offer on-demand online learning resources, allowing employees to grow at their own pace, anytime and anywhere.”

“The opening of this new operations center by TaskUs reaffirms Colombia’s positioning as the Country of Beauty and a competitive destination for knowledge-based services,” stated Carmen Caballero, President of ProColombia.

“The high availability of bilingual, skilled, and adaptable talent has been key for global companies to choose Colombia as a strategic ally for growth.” María Fernanda Galeano, Secretary of Economic Development of Medellín, added,  “TaskUs’ new operations center is highly significant for Medellín. It reflects a multinational company’s trust in our city and its people. It also reinforces Medellín’s appeal as a destination for international investment and contributes to employment, economic growth, and strengthening our entrepreneurial ecosystem. We welcome TaskUs’ expansion.”

Luis Barreto, Vice President of Operations for TaskUs Latin America, shared, “Our purpose is to inspire, energize, and revitalize our teammates both at work and beyond—while having fun. We’re excited to welcome new team members and support their development, helping more ‘paisas’ discover what makes working at TaskUs truly ridiculously good.”

Cristina Zambrano, Executive Director of ACI Medellín, commented, “We celebrate TaskUs’ confidence in Medellín and their decision to grow their presence in our city. This expansion confirms that our district is ready to remain a competitive destination for foreign investment and a strategic partner for companies committed to innovation, talent, and sustainability. Every new job created is a chance to transform lives and strengthen our local economy.”

Since entering the Colombian market in 2021, TaskUs has established operations in Cali, Barranquilla, and Medellín, employing more than 4,000 highly skilled professionals who primarily support clients in the United States across industries such as healthcare, e-commerce, technology, tourism, and retail.

Currently, the company is hiring bilingual talent in Medellín. Interested candidates can explore open positions through TaskUs Colombia’s official social media accounts:@taskuscolombia, or via their careers website at https://www.taskus.com/careers/

Photos © Loren Moss