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From Medellín, the company anticipates that it will continue to advance its work of providing digital transformation solutions, including AI and robotic process automation (RPA) tools.

"We’re creating strategies for innovation, technology, and new ways of designing 4.0 technology to reach citizens from the farthest, most depressed, and most violent districts," said Juan Camilo Mergesh.

Mergesh comes from France, where he studied and worked as an attorney.

Concentrix joins other CX BPOs in Medellín like Teleperformance, Konecta, Webhelp/Onelink, and UPS.

"Medellin is partner in the ownership of 5 airports in Colombia: Rionegro, Olaya Herrera, Encarepa, Enquito, Corozal Sucre. When an airplane lands in any of those airports, Medellin earns some pesos."

he event, organized by Mayor Daniel Quintero and the municipal investment promotion agency ACI Medellin hosted ambassadors from several countries.

Antioquia's new secretary of economic development has obviously done her homework, and has a lot to say on the goals she and the governor's administration has for the area. In this interview, Daniela Trejo speaks with Finance Colombia's Loren Moss on Antioquia's rapid growth,...

Medellín Mayor Daniel Quintero Met Last Week With Colombia's Ambassador in order to facilitate, closer ties with the People's Republic of China, and to encourage Chinese Investment in the City.

Earlier this year, Eleonora Betancur was appointed executive director of ACI Medellin, the Colombian city's investment promotion agency. In this interview, she discusses with Finance Colombia's Loren Moss the new direction she hopes to take the organization.

Only 8 months into his term as mayor of Medellín, tomato-throwing Daniel Quintero has managed to unite Paisas from labor unions to corporate giants against him.Multiple boards of directors have resigned, and Fitch has downgraded the city-owned utility's credit, citing 'governance...