Had the airline simply made Ms. Casanova whole, this case would not exist. However, the fact that Avianca chose to battle a $1,500 USD refund all the way to Colombia’s supreme court suggests a new, more hostile attitude towards the same passengers it once coddled.
Tuesday was a historic day in Colombia - not because the football team managed to snatch a 2-2 draw against Argentina in a World Cup qualifier, but because it represented the first time ever that local investors could buy and sell Chilean stocks in local currency.
Colombian air travel passengers have battled with airlines over fare refunds more than any other complaint during the Coronavirus COVID-19 Pandemic, according to the Superintendence of Commerce.
Yesterday, the Colombian Superintendence of Industry & Commerce (SIC) issued resolution 12785 of 2020 authorizing the sale of Chevron’s(NYSE: CVX) interest in the Chuchupa and Ballena petroleum fields in La Guajira, Colombia to Ecopetrol (NYSE: EC) subsidiary Hocol.
Thursday, ride-hailing platform Über restarted its Colombian operations with a modified legal operating model, after adverse rulings and harassment from the taxi sector were able to cause the company to cease operations in the country a month ago.