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For the second year in a row I had the opportunity to the Customer Experience Summit in Bogota, Colombia, organized by the Colombian BPO and Call Center Association now called BPro. This year, the 16th Customer Experience Summit also incorporated the 9th Annual Awards for...

Among the projects underway is the development of methods to pay for flights through mobile platforms such as WhatsApp.

Bogotá is up for the top prize for the overall “South America’s Leading Destination,” while San Andres could win best beach destination.

Amaris manager Sara Mondragón highlighted Medellín's "innovative and challenging environment" as a key reason to expand into Colombia.

Organizer Inexmoda expects the 2018 event to draw more than 15,000 buyers and at least 550 exhibitors.

Attendance figures were up by around 20% this year at Colombia’s marquee defense and security event.

“We want AI to be a new source of high-quality jobs and income for our people," said Elkin Echeverri, director of planning and prospective at Ruta N.

“The decision to base ourselves in Colombia is strategic," said CEO Mark O'Connell.

Lacouture served as commerce minister for the Santos administration from May 2016 until last month.

New rules governing the importation of Hass avocados from Colombia into the United States took effect yesterday, marking a new era for Colombian growers. Now, avocado farmers in the country can officially apply for permits from the U.S. Department of Agriculture that would allow...