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Transcom’s operations in Colombia will function as a hybrid telework and on-premises contact center, with agents hired initially from the metropolitan Bogotá area. Offices are located in the Calle 100 business district on Bogotá’s north side.

The retail giant plans to hire 400 people by the end of October and reach 600 employees by the end of the year.

UruIT, a Uruguayan software and mobile app development company, entered the Colombian market a little more than two years ago. The firm’s first office was launched in the Ruta N innovation complex in Medellín. Marcelo Martínez, who heads the team in Colombia, says the...

The office, the Indian company’s first in Colombia and 15th location worldwide, will employe 200 people and serve as a "strategic LatAm center."

The global landscape for service delivery, whether Business Process Outsourcing (BPO) or in-house shared services is never static. Global executives in the process of short-listing locations are unwise to simply return to the default choices of a decade ago. Things change. There...

Demand Frontier is a digital marketing agency founded in Texas, with a rapidly growing outpost in Medellín. The business-to-business firm services Fortune-500 companies from both locations, but sees Colombia as key to its plans for growth. Finance Colombia executive editor Loren...

Global consulting and research firm Everest Group recently released its Global In-house Center (GIC) Landscape Annual Report 2015, in which it reported that the global services market reached US$150 billion in 2014 and GIC model contributed to 25 percent (US$35-40 billion) of...

Based on a private report released in November 2014 by the global research firm Everest Group, Cali, Colombia does not necessarily receive the attention it deserves as an ideal global services delivery destination. More famous for its world class salsa scene, its “La Sexta” party...