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BPrO Hosts CX Summit 2026 in Cartagena to Address AI in Customer Experience & BPO Services

BPrO’s CX Summit 2026 in Cartagena explores how AI and empathy redefine the global service export market and Colombia’s 3.5% GDP contribution.
Posted On April 14, 2026
, By
Salt VP.
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SALT Venture Partners Opens New Operations Center in Bogotá, Colombia

SALT VP has expanded its team in Colombia to nearly 200, partnering with 90+ universities in the Americas.
Posted On March 28, 2025
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Study: Colombian Companies Have a Long Way To Go When It Comes to Digital Transformation

A recent CINTEL's study found that the average company in the country rates at just 51.5% on its Digital Transformation Maturity Index.
Posted On December 16, 2023
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WhatsApp (Image credit: Microsiervos)
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Liberty Seguros Advances Video Damage Assessment Capability for Claims Management Process

The technology tool allows policyholders to interface with company staff through video calls on WhatsApp to streamline their claims.
Posted On October 22, 2018
, By
peter altabef unisys colombia
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Interview: Unisys CEO Peter Altabef Discusses the Importance of Latin America and Cybersecurity to the Company

"Some of the most sophisticated application development work we are doing, we are doing right here in Bogotá," says Peter Altabef of Unisys.
Posted On May 7, 2018
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(Photo credit: Addy Cameron-Huff)
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IFC to Launch ‘DigiLab’ to Advance Digital Transformation Throughout Latin American Financial Sector

The IFC DigiLab for Latin America and the Caribbean will look toward “helping businesses respond to new digital trends in the market."
Posted On April 5, 2018
, By
The new Bancolombia chatbot Tabot is part of the Colombian bank's ongoing digital transformation effort.
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Bancolombia to Invest $140 Million USD in Digital Transformation This Year

About 80% of the sum will be devoted to operations in Colombia with the remainder going to holdings in Panama, Guatemala, and El Salvador.
Posted On March 16, 2018
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first data bancolombia colombia (Photo credit: Jared Wade)
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Bancolombia Goes Digital to Streamline International Bank Transfer Process

“It is no longer necessary to travel to a physical branch of Bancolombia to send or receive an international transfer,” said the firm.
Posted On January 11, 2018
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Eduardo Almeida, vice president and general manager of Unisys for Latin America. (Photo credit: Eduardo Almeida)
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Interview: New LatAm Head Eduardo Almeida Has Unisys on Growth Trajectory in a More Digital Colombia

Eduardo Almeida says that, in Rionegro, "we are expanding based on the contracts we have closed recently with some customers."
Posted On December 6, 2017
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Technoglogy fiber optic Level 3 CREMIL (Photo credit: chaitawat / Pixabay)
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Colombian Armed Forces Retirement Fund Is Working to Modernize Its Tech Infrastructure

The overhaul aims to increase the efficiency of the system CREMIL uses to pay out some 2.5 billion pesos each year in pensions and social benefits.
Posted On September 27, 2017
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