Airline analytics and data firm OAG (Official Airline Guide) has released its 2020 airline punctuality ratings, which rate Copa Airlines as the world’s second most punctual with 92.01% of flights arriving within 20 minutes of schedule. Only Garuda Indonesia surpassed this with a...
The global landscape for service delivery, whether Business Process Outsourcing (BPO) or in-house shared services is never static. Global executives in the process of short-listing locations are unwise to simply return to the default choices of a decade ago. Things change. There...
Due to increasing domestic and international demand for air travel, Aerocivil, Colombia’s civil aviation authority has announced decisions on a number of new domestic and international air routes petitioned by commercial carriers for 2015. Lan Colombia received approvals for the...