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Concentrix Opens Medellín Contact Center, To Employ Over 2,000 Bilingual Agents
Concentrix joins other CX BPOs in Medellín like Teleperformance, Konecta, Webhelp/Onelink, and UPS.
Posted On July 1, 2022
Tag
//cx
Shelli Ryan Of Ad Hoc Communications Unpacks The Nuances Of Cross-Border Marketing
Ryan, founder of both Ad Hoc Communications & The CX Blockchain Institute, was in Cartagena for Bpro's 2022 CX Summit.
Posted On June 30, 2022
itel Rebrands, Launches Expansion Into Colombia, Guyana, Honduras
Founded in Jamaica, the rebrand highlights the company’s expansion into new operations in Guyana and Honduras & a technology development center in Colombia.
Posted On June 26, 2021
Customer Experience BPO TaskUs Expands To Cali, Colombia
TaskUs is opening its Cali, Colombia location this month, though employees will begin working remotely. Once open, TaskUs says the site will offer recreation and relaxation areas, collaborative spaces and fun zones with gaming equipment and kiosks. The company is actively hiring...
Posted On March 10, 2021
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