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//customer service
Jeff Bezos, founder and CEO of Amazon. (Photo credit: Amazon)
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Amazon to Open 600-Employee Customer Service Center in Bogotá

The retail giant plans to hire 400 people by the end of October and reach 600 employees by the end of the year.
Posted On August 14, 2018
, By Jared Wade
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InterGlobe Technologies Opens Bogotá Office, Where It Will Provide Customer Service to Priceline.com, Travel Firms

The office, the Indian company’s first in Colombia and 15th location worldwide, will employe 200 people and serve as a "strategic LatAm center."
Posted On April 25, 2018
, By Jared Wade
The new Bancolombia chatbot Tabot is part of the Colombian bank's ongoing digital transformation effort.
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Bancolombia Has Introduced New Tabot Chatbot for Facebook Messenger

The AI-powered customer service chatbot works through Facebook Messenger and a rollout into more channels is planned down the road.
Posted On February 22, 2018
, By Jared Wade
unisys carlos ferrer finance colombia asobancaria 2017 loren moss eric crabtree
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Interview: Unisys Is Looking for More Ways to Support Colombian Companies as They Grow into Multilatinas

"More companies in Colombia right now are becoming mutlilatinas," says Carlos Ferrer of Unisys, "and we are identifying many more opportunities to provide those global solutions."
Posted On July 23, 2017
, By Loren Moss
Eric Crabtree Loren Moss Unisys Finance Colombia
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Interview: Eric Crabtree Says Unisys’ Elevate Platform Can Be an Omnichannel Game-Changer for Banks

At Asobancaria in Cartagena, Unisys launched its new banking solution Elevate, an onmichannel platform that aims to improve the customer experience.
Posted On July 3, 2017
, By Loren Moss
Atento CEO Alejandro Reynal
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Atento Opens Fourth Customer Service Center in Bogotá

Colombia offers "important competitive advantages and plays a key role in Atento's strategy," says Miguel Matey of Atento.
Posted On October 29, 2016
, By Jared Wade
etb bogota colombia carlos graham enrique peñalosa sale
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Carlos Graham Explains How Customer Service Is Driving Growth and Success at ETB

Impressive growth and new product launches are invigorating ETB. For Carlos Graham, a laser focus on improving customer service has been key to success.
Posted On October 10, 2016
, By Loren Moss




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The World’s 50 Best Restaurants today reveals Leonor Espinosa of Leo, Bogotá, as the 2022 winner of The World’s Best Female Chef Award, sponsored by Nude Glass

Colombian Leonor Espinosa Named "World's Best Female Chef"

Posted On May 18, 2022
Grand Bahamas photo © Loren Moss

Bahamas Seeks Air Connectivity With Colombia

Posted On May 18, 2022
Roberto Kriete, avianca's main shareholder and chairman of the Board of Directors.

Shareholders Of Viva, Avianca & Gol Announce The Creation Of Abra Group To Dominate South American Skies

Posted On May 11, 2022
Colombia’s attorney general charged Russian national Sergein Vagin and six other people

Alleged Russian Spy Charged…With Running A Gambling Mafia

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Viva Launches Nonstop Routes To Buenos Aires, Argentina From Medellín & Bogotá, Colombia

Posted On April 12, 2022

Romanian Cybercriminal Mihai Ionut Paunescu Captured In Colombia

Posted On June 29, 2021
Photo montage courtesy EPM

EPM’s Board of Directors Resign En Masse, Creating Crisis For Mayor Daniel Quintero

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RECENT

POPULAR

COMMENTS

The World’s 50 Best Restaurants today reveals Leonor Espinosa of Leo, Bogotá, as the 2022 winner of The World’s Best Female Chef Award, sponsored by Nude Glass

Colombian Leonor Espinosa Named "World's Best Female Chef"

Posted On May 18, 2022
Grand Bahamas photo © Loren Moss

Bahamas Seeks Air Connectivity With Colombia

Posted On May 18, 2022
Roberto Kriete, avianca's main shareholder and chairman of the Board of Directors.

Shareholders Of Viva, Avianca & Gol Announce The Creation Of Abra Group To Dominate South American Skies

Posted On May 11, 2022

Romanian Cybercriminal Mihai Ionut Paunescu Captured In Colombia

Posted On June 29, 2021
Photo montage courtesy EPM

EPM’s Board of Directors Resign En Masse, Creating Crisis For Mayor Daniel Quintero

Posted On August 17, 2020

Deadly Riots & Protests Against Police Brutality Break Out Across Colombia

Posted On September 10, 2020

[…] damn what she said. She and...

Posted On April 4, 2022

[…] by short sellers seeking to...

Posted On March 22, 2022

[…] no longer travel freely...

Posted On March 8, 2022

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