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The 2025 BPrO CX Summit in Cartagena broke records featuring global keynotes like Jeff Hancock and Doug Lipp.

Bpro's CX Interaction Awards 2025 recognizes the region's top outsourcing firms and shared services operations.

Colombia offers "important competitive advantages and plays a key role in Atento's strategy," says Miguel Matey of Atento.

Contact center outsourcing firm Atento S.A. (NYSE: ATTO) has opened a new contact center for customer service in Pereira, Risaralda, Finance Colombia has learned. This makes Atento’s third center in Pereira, and eighth center in Colombia. The center in Tres Nevados-Pereira will...