Bullish on Colombia despite the current Coronavirus COVID-19 Pandemic, international courier DHL Express, part of the Deutsche Post DHL Group announced that it is in the process of opening 10 retail service centers throughout Colombia during the second half of 2020 to serve growing demand for international express shipping.
The 10 new centers include 5 in Bogotá, 2 in Medellín, and 1 each in Cartagena, Barranquilla and Cali, bringing the total retail service center count to 48 in the country, plus another 247 allied partners, locations operated by other entities where customers can obtain DHL services.
“It is a €440,000 Euro investment, adding 13 new positions to our staff of about 600 employees, and it occurs at a time when the country has started its economic recovery phase after the preventive isolation and closure measures caused by the outbreak of Coronavirus COVID-19. We estimate that the volume of international shipments in the coming months will increase as companies replenish their inventories and businesses open their doors,” said Allan Cornejo, general manager of DHL Express in Colombia.
At DHL points of sale, Express Easy export services can be accessed to send documents and packages to different parts of the world; and eComm Cash that supports SMEs that make online sales and look for economic options to deliver their products to their international buyers. The company also offers import options for documents and packages that allow medium and small companies to bring supplies or raw materials to the country to produce their goods
DHL has a shipment gateway at Bogotá’s El Dorado International Airport, a Level 1 customs agency and currently 2 international daily flights in and out of Colombia.
Faced with the growing demand for online purchases, which has been intensified by the pandemic, users also have the Easy Buy option, which is managed with a post office box in Miami and facilitates the transport to Colombia of purchases made in stores in the United States. United by internet.
During the Coronavirus pandemic, 40% of DHL’s employees in Colombia are working from home, while front line employees such as package handlers continue to work on-site or in the field.
“In line with DHL security protocols and National Government regulations, the entire DHl Express operation strictly follows the biosanitary protocols necessary to mitigate the spread of the Coronavirus COVID-19. The security of our collaborators and business partners is one of our main priorities,” stated Cornejo.
Panels were installed at the points of sale that provide security to advisers and customers; marks were placed on the floor that indicate the distance each person must keep; antibacterial gel dispensers were placed; a daily disinfection program for the premises was established; and the collaborators were provided with personal protective equipment (mask, face mask and gloves) and safety information.