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There’s an ongoing debate about how we should evaluate the effectiveness of school choice policies. Last month, two education professors argued that standardized test scores should be “the measure of success.” Other education researchers – including myself – contend that we...

Colombia’s First Renewable Energy Auction has been set for October 22, 2019. The government has published the PPA (Power Purchase Agreement) contract and its terms of reference.  There have been several relevant modifications to the auction’s design intended t...

Latin America saw a sharp decrease in both value and volume of initial public offerings (IPO), largely due to continuing economic and political turmoil in the region compounded by a climate of global economic uncertainty. Across the region in the first half of 2019, there were...

For the second year in a row I had the opportunity to the Customer Experience Summit in Bogota, Colombia, organized by the Colombian BPO and Call Center Association now called BPro. This year, the 16th Customer Experience Summit also incorporated the 9th Annual Awards for...

Bogotá is Colombia’s vibrant capital of 9 million people. Seat of the country’s government, home to many of Colombia’s most important businesses, and the setting for eclectic restaurants, nightlife, and cultural attractions, the capital city still suffers from some of the world’s...

EDITORIAL: In 2017 Colombia’s government signed a formal but controversial peace agreement with the country’s FARC rebel group. In the agreement, the government committed to extensive reintegration efforts, protection for community leaders, and for residents of rural areas that...

What set Serengeti lenses apart is that you were actually getting some technological value for the high price tag, rather than a designer label slapped on an otherwise cheap pair of plastic sunglasses.

In an effort to simplify how business is conducted (and taxes are assessed), many national governments enter into legal agreements designed to clarify the law and mitigate double taxation. The ultimate goal of these agreements is to encourage economic activity and investment...

Customers and providers that adopt the “as a service” model will find themselves relatively insulated from political winds.

Bancolombia believes that "Colombia is bottoming out" and 2017 will bring a "more favorable macroeconomic environment."