LATAM / Visa VIP Lounge in Bogotá’s El Dorado International Airport Completes Six-Month Remodel

LATAM Airlines Group (NYSE: LTM) and Visa (NYSE: V) have concluded the six-month renovation of their co-branded VIP Lounge at El Dorado International Airport (BOG) in Bogotá. The facility, which remained operational during the one-year planning and six-month execution period, offers a revised environment for the airline’s frequent and premium passengers.

The redesign focused on increasing capacity and integrating elements of Colombian culture, as well as advancing the airline’s sustainability objectives.

“With this renovation, we aim for passengers to experience a space designed to meet their travel needs. Each area is conceived to reflect what we are: an evolving airline connected to its environment,” stated Erika Zarante, CEO of LATAM Airlines Colombia.

The renovation included structural and material changes intended to optimize the passenger experience. Key design elements include translucent metal dividers, influenced by the design of the Santiago de Chile lounge, a copper curtain, an artisanal piece crafted by Colombian artist Lizarazo, was retained from the previous design, serving as an exercise in aesthetic continuity and sustainability. Additionally, local artisans crafted the palm-woven Iraca lamps, which the airline states is a commitment to local production.

Approximately 70% of the seating and furnishings were updated for improved comfort, including the co-working areas, via a materials reutilization process. The facility also incorporated new motion-sensor faucets and other materials with a low environmental impact. A metallic structure lamp, weighing an estimated 400 kilograms, was installed over the buffet area, positioning the space as a central feature of the lounge. The redesign provided an unobstructed view of the runway for departing passengers.

The lounge’s food and beverage program was also updated to align with Colombian culinary traditions. The menu rotates every two weeks and features regional dishes such as calentado, carne con salsa cartagenera, aborrajados, and volcán de arequipe. A separate “Coffee Break” space is dedicated exclusively to the country’s coffee production. During peak hours, an exclusive offering, including gourmet meatballs and omelets, is available to passengers.

The lounge has been positioned by the airline as a leader in waste management within the group’s network. It currently reports an 88% recycling rate, with 12% of its total waste directed to landfills. The facility accommodates an average daily demand of 700 to 800 passengers, with future plans to evolve toward a multi-space format similar to the airline’s Signature lounges in Santiago, Lima, and Miami.

The renovation follows a period of growth for the carrier’s Colombian subsidiary. During the third quarter of 2025, LATAM Airlines Colombia transported an estimated 7.9 million passengers across its 18 domestic and seven international routes.

In the cargo sector, the company reported a 43% market share, moving 99.5 tons internationally and 22.7 kilotons domestically. The loyalty program, LATAM Pass, continues to expand its base, reporting 4 million active members.