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Customers and providers that adopt the “as a service” model will find themselves relatively insulated from political winds.

More marketing, targeted education, and training still needs to be done if Colombia wants to continue its growth in IT outsourcing.

The Global analyst firm Everest Group has released a comprehensive, 165 page report (available here) covering global service delivery locations, and the report cites Colombia as a nascent location in the global services market. While the country still has only a small share of...

Global consulting and research firm Everest Group recently released its Global In-house Center (GIC) Landscape Annual Report 2015, in which it reported that the global services market reached US$150 billion in 2014 and GIC model contributed to 25 percent (US$35-40 billion) of...

Based on a private report released in November 2014 by the global research firm Everest Group, Cali, Colombia does not necessarily receive the attention it deserves as an ideal global services delivery destination. More famous for its world class salsa scene, its “La Sexta” party...

Global consultancy & analyst firm Everest Group recently released their 2014 Market Vista and 2014 Year In Review, in which they discuss global shared services and outsourcing trends. Latin America is growing as a destination for these services, and Colombia seems to be...