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77.2% of the complaints were filed through traditional channels such as telephone lines and physical offices.

Claro had the highest number of rejected operations, with 87,200 followed by Tigo with 83,600, and WOM with 43,700.

Operators, providers, and other companies included in the regulation may face sanctions from the Superintendence of Industry and Commerce if they fail to comply.

Colombia ranks 4th in download speed for broadband & 10th in mobile speed, out of 11 South American Countries.