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Bancolombia Has Introduced New Tabot Chatbot for Facebook Messenger
The AI-powered customer service chatbot works through Facebook Messenger and a rollout into more channels is planned down the road.
Posted On February 22, 2018
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//Chatbot
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Spanish Agency Chatbot Chocolate Sets Up Shop in Bogotá to Expand AI-Based Customer Service to Latin America
The Spanish firm operates a software system that provide 24/7 customer support through messaging services such as Whatsapp.
Posted On February 7, 2018
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Banco Falabella Launches Facebook Customer Service Chatbot ‘Sofia’
Banco Falabella says its new artificial intelligence technology will drastically cut customer service times through Facebook chat.
Posted On July 7, 2017
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