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//Chatbot
The new Bancolombia chatbot Tabot is part of the Colombian bank's ongoing digital transformation effort.
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Bancolombia Has Introduced New Tabot Chatbot for Facebook Messenger

The AI-powered customer service chatbot works through Facebook Messenger and a rollout into more channels is planned down the road.
Posted OnFebruary 22, 2018
, ByJared Wade
Whatsapp is expected to be the primary customer service support for the chatbots operated in Colombia by Chocolate Chatbot. (Photo credit: Webster2703 / Pixabay)
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Spanish Agency Chatbot Chocolate Sets Up Shop in Bogotá to Expand AI-Based Customer Service to Latin America

The Spanish firm operates a software system that provide 24/7 customer support through messaging services such as Whatsapp.
Posted OnFebruary 7, 2018
, ByJared Wade
Banco Falabella Bogota Colombia Sofia
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Banco Falabella Launches Facebook Customer Service Chatbot ‘Sofia’

Banco Falabella says its new artificial intelligence technology will drastically cut customer service times through Facebook chat.
Posted OnJuly 7, 2017
, ByJared Wade




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RECENT

POPULAR

COMMENTS

Tecnoglass window-making factory in Barranquilla, Colombia. (Photo credit: Liliana Padierna)

Tecnoglass To Hold Q1 2021 Earnings Call The Morning Of May 7

Posted On April 13, 2021

Etek Launches Identity & Access Management Service

Posted On April 13, 2021

GCA Airlines Files To Fly New Routes To Bucaramanga, Santa Marta, San Andrés & Pereira, Colombia

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