Tag

Global contact center outsourcer Sykes has developed an artificial intelligence (AI) powered recruitment tool to evaluate the level of English for candidates who apply for bilingual customer service positions.

While the homicide rate in Colombia fell again in 2020, the nation struggled to confront a number of other security threats. The 12,018 homicides recorded across the country last year marked a murder rate of 24.3 per 100,000 people, down just over six percent from the total...

Finance Colombia’s executive editor Loren Moss was able to speak with PayPal’s CTO Sri Shivananda about the company’s strategy in The Americas, but also drilling down into the company’s plans to bring the unbanked into the world of e-commerce.

Cloud platforms provide Contact Center companies with all the tools they need to balance the challenges of the new world order

Former Avianca chairman Germán Efromovich along with his brother José have been arrested in Brazil on charges of bribery and corruption as part of the Lava Jato investigation.

Free webinar August 26: Hydropower of Latin America: implementation of HPPs construction and modernization projects 11 am Colombia time Organizer: Vostock Capital Website: https://www.latinamericahydrocongress.com/en/webinar

A leaked letter showed that Medellín Mayor Daniel Quintero wrote the cuban government asking for Cuban doctors to potentially come to Medellin and help with the COVID-19 Pandemic. But he bypassed Colombia's foreign ministry and ignited a major controversy that a more experienced...

Fitch says Movistar has a diversified service portfolio with a national footprint and improving 4G and fiber broadband networks. Mobile accounts for approximately 60% of revenues in 2019, in line with the regional median.

The number of defaults in 2020 is on pace to exceed that of 2019 with indications there will be more to follow, given 6 group-level defaults YTD compared with 6 in all of 2019, and the high number of ratings at ‘CCC’ or below categories.

Colombia took first place in the Global Big Day birdwatching event organized by Cornell University. Of 1,440 species observed, 600 species were seen in Antioquia, 548 in Valle del Cauca, 532 in Meta, and 505 each in Caldas & Cundinamarca departments.