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//Arthur D. Little

Hitendra Patel poses for a photo at BPrO's CX Summit in Cartagena, Colombia.

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Hitendra Patel: BPO Companies Must Seize This Moment of Disruption and Become “Always Available”

"Innovation is hard — it’s not easy — but the results of innovation are tremendous," says Hitendra Patel of the IXL Center.

Posted On August 12, 2023

, By Loren Moss

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