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Ryan, founder of both Ad Hoc Communications & The CX Blockchain Institute, was in Cartagena for Bpro's 2022 CX Summit.

"We chose Colombia...It's a country that provides a certain amount of technology, a dynamic environment, especially Medellin"

“At Etek, I’ll be responsible for leading advisory-led client engagement, helping clients transform into the digital era”, said Rodriguez, who will also lead Etek's cybersecurity advisory services vision, evangelizing new solutions to address client business challenges, lead a...

A centralized, secure, and highly scalable service that simplifies identity and access management, increases productivity, and protects the sensitive assets of the organization.

Sweeden based Transcom WorldWide AB, trading on the Stockholm NASDAQ exchange (STO:TWW) today announced that it will close its loss-making contact center in Cali, Colombia, and that the board of directors is evaluating strategic alternatives for the company’s remaining Latin...

Global consulting and research firm Everest Group recently released its Global In-house Center (GIC) Landscape Annual Report 2015, in which it reported that the global services market reached US$150 billion in 2014 and GIC model contributed to 25 percent (US$35-40 billion) of...