Had the airline simply made Ms. Casanova whole, this case would not exist. However, the fact that Avianca chose to battle a $1,500 USD refund all the way to Colombia’s supreme court suggests a new, more hostile attitude towards the same passengers it once coddled.
The COVID-19 Pandemic isn't holding Ed Delgado down, as he seeks to resurrect the Ecuatoreana aviation brand as a domestic regional carrier connecting Quito and Guayaquíl with The Galapagos Islands and other important destinations within Ecuador for citizens and tourists alike....
Friday January 16th at 3:14 p.m., the first Boeing B787-8 of Avianca departed from the El Dorado International Airport in Bogotá en route to New York with 236 passengers and 10 crew. On board this sophisticated aircraft, passengers of route AV 244 will enjoy a more comfortable...