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For the second year in a row I had the opportunity to the Customer Experience Summit in Bogota, Colombia, organized by the Colombian BPO and Call Center Association now called BPro. This year, the 16th Customer Experience Summit also incorporated the 9th Annual Awards for...

The World Economic Forum’s (WEF) Tropical Forest Alliance annual meeting just concluded in Bogotá, Colombia, and the WEF has announced a number of commitments that will contribute to the Alliance’s goal of protecting the world’s tropical rainforests. The meeting took place the...

The White House yesterday released a statement announcing President Donald Trump’s intention to appoint Ambassador Philip Goldberg as the ambassador to Colombia, replacing Kevin Whitaker. Mr. Goldberg is a career member of the Senior Foreign Service, class of Career...

Last week in Bogotá, branding & reputation expert Didier Lagae presented at a lunch reception and discussion at the Grand Hyatt Bogotá his new book “Marca País, un país como marca.” The book presents the main challenges in professional brand management of an...

Today the board of directors of Financiera de Desarrollo Nacional, Colombia’s national development finance entity that supports the financing of major public works projects announced that the agency’s president, Clemente del Valle Borráez (above photos) has stepped...

Cali Colombia has long been recognized for its diverse business fabric; its disposition towards international markets; high levels of human capital development, attractiveness for foreign investment, an international airport; and nearby Buenaventura – the country’s main port on...

A delegation of 10 Canadian business executives from the Province of Quebec recently visited Medellín, accompanied by Export Quebec and led by Counselor for International Affairs Suzie Racine, for the purposes of connecting with construction industry executives in metropolitan...

Colombia’s Ministry of Information and Communications Technologies (MINTIC) announced three important decisions that are intended to give Colombia greater development in terms of technology and services for rural areas. The Deputy Minister of Connectivity and Digitalization, Iván...

Medellín based utility company EPM (Empresas Públicas de Medellín) announced last week that it has decided to pause the planned first stage of the sale of its shares in Interconexión Eléctrica S.A. (ISA). Currently, in this process, 112,605,547 ordinary shares, equivalent to...

The Mayor of Ibagué, Tolima Dr. Alfonso Jaramillo Martínez, is scheduled to formally accept delivery of the Elipse Unified Command and Control System developed for the city of Ibague by the Corporation of High Technology for Defense “CODALTEC”, a Colombian government-controlled...