23 Customer Experience Summit 2025

The largest CX stage in Latin America. A space to understand and analyze the evolution of businesses and their relationship with customers, generating disruption through innovation, digital transformation, talent management and artificial intelligence, so that companies can understand, structure and create a value offer that meets the needs of each sector of the economy. Today we connect sectors to create an exponential experience and change the way of doing business.

Organized by Bpro, Colombia’s BPO and contact center industry organization.