Participants in the old STEP program must re-enroll in the new program. Enrollments will not be carried over.

The new STEP platform allows you to use a login.gov account to customize your subscriptions and receive country-specific email alerts during the timeframe of your choice. You can enroll multiple trips or locations at once and can modify your subscriptions or unenroll at any time.

Enrolling in STEP makes it easier for the nearest U.S embassy or consulate to contact you during an emergency and send you safety and security alerts. We strongly encourage all U.S. citizens traveling or living abroad to enroll or re-enroll today to take advantage of new functionality.

Actions to Take: 

• Visit step.state.gov to enroll in the updated STEP to set your preferences and continue receiving alerts and messages from the nearest U.S. embassy or consulate.
• Encourage friends and family traveling or living internationally to enroll in STEP. Travelers may choose to sign up for alerts for individual trips or to receive alerts long-term for specific countries where they or their loved ones are visiting or residing.
• Follow the State Department’s Bureau of Consular Affairs on social media (@travelgov) as well as the nearest U.S. embassy or consulate.

As a courtesy to readers, this message has been reprinted in its entirety as issued by the US Embassy in Bogotá.

Assistance:

U.S. Embassy Bogota, Colombia
Tel. +57-1-275-2000 or 601-275-2000
Contact us here!
https://co.usembassy.gov/services/contact-acs-form/

U.S. Consular Agency, Barranquilla
Contact us here!

U.S. Department of State – Consular Affairs
1-888-407-4747 or 1-202-501-4444