Movistar also provides a smartphone app allowing customers to manage the wireless connection, change passwords, block unauthorized access, and even create temporary guest access, without having to contact customer service.

The new offer bundles free trials of Netflix, HBO and Amazon Prime. For small business customers, the telecom offers the choice of an included standard Microsoft Office 365 license, website hosting, or Movistar television with HD channels.

“Today we are taking an important step to continue providing quality service to our clients in Bogotá, Chía and Soacha, in fact we are the only ones to offer true fiber optic direct to the home in 32 cities in Colombia, allowing [users] to connect several devices simultaneously and reliably, so that they can telework, study in virtual learning environments, entertain themselves and communicate with their families,” said Fabián Hernández, CEO of Movistar Colombia.

Colombia has seen a rapid rise in telework as the government issued orders last year to combat the COVID-19 pandemic insisting that everyone who could work from home should do so. Vast portions of the workforce from executives to entry level contact center workers have adapted to conditions, creating an increased demand for high-capacity residential internet service.